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Your Frequently Asked Questions

Your Frequently Asked Questions

Sometimes, skincare can get a little confusing. This can be especially true if you're new to the game. There are various do's and don'ts when perfecting your regimen which is why we're always here to answer any of your questions - whether it be over email, through social media or on the phone. So, we reached out to all of you following us on Instagram to share with us your burning skincare inquiries and here were your most frequently asked questions.

How Often Should You Exfoliate?


The safest bet is to exfoliate your face 2-3 times a week and we always recommend incorporating exfoliation slowly before using it in your daily routine. That being said, the real question that needs asking is not necessarily about frequency rather which type of exfoliation should be used. Show of hands if you've ever exfoliated your face using a particular bottle of apricot scrub... We have our hand raised high and we're cringing, too. By now we know that these forms of physical exfoliants can be harmful to our skin but not all scrubs are created equally. And not all skin types can tolerate them.

Ultimately, everyone has different skin types and tolerance levels. Remember, the purpose of exfoliation is to help brighten your complexion, slough off the dead skin cells, and promote new skin cell turnover - it's not a competition. So, which one works best for your skin type? We've got you covered!


  • Enzyme (Physical): A gentle scrub that provides deep exfoliation. Infused with exotic fruit enzymes (bromelain and papain) that free the skin of dead cells and impurities. Trust us, it smells amazing.
  • Solution I (Chemical): Slightly milder than Solution II, it's formulated with glycolic, kojic and salicylic acid to brighten and regulate sebum production.
  • Renewal Complex (Chemical): This beauty carries three different types of exfoliating acids, (glycolic, salicylic, and succinic acid). It helps reduce the appearance of acne, excess oil, age spots, and sun damage is minimized. Your skin will appear luminous!


  • AHA Cream (Chemical): Infused with lactic acid, hyaluronic acid, and vitamin E. It's a leave-on exfoliant for sensitive skin that will not dehydrate or irritate.
  • Toner (Chemical): This incredibly-mild emollient formulation uses Allantoin to clinically soften and smooth your skin.


  • AHA Gel (Chemical): An overnight treatment infused with glycolic and salicylic acid. You'll wake up to visibly reduced blemishes, pores and scarring.
  • Solution II (Chemical): With 5% glycolic acid, one swipe breaks apart dead skin cells.

Do You Use Different Products for the AM & PM?


Chances are you already have a skincare routine you follow ritually. And whether you choose to mix it up at night is completely up to you. Should you want to amp up your regimen while you sleep, there are a few alterations you can make to your nightly routine. While you sleep, the skin works overtime repairing itself from the cumulative stress and aggravators it had come into contact with. Knowing this, utilizing the right products will boost your skin repair overnight. Let's break it down AM versus PM.

Our go-to AM Routine

Our go-to PM Routine

  • Cleanser I or II
  • Enzyme (Normal, Dry), AHA Cream (Delicate/Dry), AHA Gel (Normal, Oily/Acne-prone) or Renewal Complex (Normal, Oily/acne-prone)
  • Retinol Treatment 30/60 or Night Repair

*Alternate on nights when using AHA's unless the skin is well-tolerated to handle double the actives!*

Can Retinol Be Used On Sensitive Skin?


The simple answer is yes, Retinol can be used on delicate skin. This complicated answer? Your tolerance levels tolerate the frequency and strength. If you are someone with extremely sensitive skin, 1 time a week or every other week could work for you. And given the delicate nature of your skin, we recommended it to be applied in the evening and to always follow-up in the morning with SPF. Retinol is not a competition. If 1 time a week provides you with the results you're looking for - great! Do what feels right for your skin. 

What Are the Best Vitamins To Get Glowing Skin? 


Whether you're ingesting them or applying them topically, it's no surprise that vitamins are an integral part of skin health. It just so happens it's also a key component to a healthy, well-balanced lifestyle. Always consult your physician when looking to add new supplements to your routine. A few that we try to incorporate into our diets include Vitamin A, C, and E. We've also made sure to infuse our products with some key vitamins and nutrients to help heal the skin from the outside, too! Like our Mask which has all three vitamins to nourish and hydrate the look of your skin.

How Can I Avoid Wrinkles? 


Let's start off by saying that there's nothing wrong with wrinkles. We all have them! And how you choose to treat them are completely up to you and you alone. One of the most important ways to reduce skin damage, and subsequently decrease signs of deep-set wrinkles is by protecting your skin from the sun. The effects of UV light on the skin can speed up the ageing process tremendously, not to mention the damage it can cause to the health of your skin. That's why it is so important to wear your SPF day in and out.

A few boosters to consider when looking to treat fine lines and wrinkles include Retinol 30/60 along with our Platinum Collection. Formulated with EMC-10, high-quality peptides and nutrients, our Platinum products are powerful treatments that will smooth the appearance of wrinkles while giving the skin a more youthful look.

What's the Best Way To Treat Dark Spots? 


*Super C has entered the chat* 

Dark spots have been and continue to be a common concern among us all. That's where Super C comes in. This little blue jar is made of 100% powdered Vitamin C (L-Ascorbic Acid). It has been shown to reduce the look of hyperpigmentation and discoloration. It helps increase collagen production AND protect the skin from the sun - talk about a bonus! Mix it into your Miracle 10 moisturizer or our fave combo, Super C & AHA Gel/Cream for the ultimate booster. 


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