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Website Terms of Use & Privacy Policy

Please note that our Terms of Use have changed as of March 16th, 2017. Please take the time to read through them.

Terms of Use

Please read the terms and conditions set out below carefully.  By accessing and using our website, you acknowledge that you have read, understood and agree to be bound by each of these terms and conditions, and all applicable laws and regulations.  These terms and conditions may change from time to time, without notice.  Any such changes will be posted to this website, and all such changes shall be effective immediately upon such posting. If you do not agree to any of these terms and conditions you should not use this website.

Product Description

Miracle 10 makes every reasonable effort to ensure that its products are safe and reliable.  However, individual results from the use of this product will differ and Miracle10 makes no representation or warranty, express or implied, that use of its products will achieve any specific result.  Further, Miracle10 makes no representation or warranty, express or implied, that its products are as described or error free, or are suitable for their intended purpose.  All products sold on this website are sold on a strictly “as is” and “as available” basis.

In the event that any product referred to on this website is listed at an incorrect price by reason of typographical or clerical error, Miracle 10 shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.  Miracle 10 reserves the right to limit the amount or number of product sold to any person or entity through this website, and Miracle 10 shall have the right to refuse or cancel any order, whether or not the order has been confirmed, and whether or not your credit card has been charged.  In the event that your credit card has been charged, and the order is cancelled, Miracle 10 will immediately credit your credit card account with the amount of the charge.

Waiver of Liability and Indemnity

You agree that, except as otherwise provided under applicable law, neither Miracle 10, nor any of its affiliate and/or associate companies, nor any director, officer, employee, shareholder, agents, contractors, successors or assigns, will be liable for any damages whatsoever arising out of or related to the use, or inability to use, the products made available through this website.  This waiver includes all damages that may be suffered by you or others, whether direct or indirect, incidental, consequential, punitive, exemplary, as well as damages for loss of profit, business interruption, or other damages, whether in tort or in contract, and whether for breach of warranty or by reason of strict liability, or otherwise.

You agree to indemnify, defend and hold harmless Miracle 10, and each of its affiliate and/or associate companies, and all directors, officers, employees, shareholders, agents, contractors, successors or assigns of Miracle10 and its associate and affiliate companies, from any damages, liabilities, costs and expenses, including all reasonable legal expenses, on account of any claim, action, suit, demand or proceeding made or brought against any such party, or on account of the investigation, defence or settlement thereof, arising in connection with your use of this website.

Privacy

By accessing and using our website, you agree that Miracle10 (referred to as “we” or “us”) may collect personal information from you in certain areas of the website in order to fulfill your online purchases of our products, provide you with information about our products and services, and to personalize your visit to our website.  It is important to note that we will never sell, rent or license any of our customer’s personal information to any third party. We do, however, reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights/and or to comply with a judicial proceeding, court order, or legal process served on us.

Browsing and Security

Like most websites, we use “cookie” technology to place a small text file on your computer when you visit our website in order to personalize your visit.  We use cookies to tell us how often you have visited the website, the pages you have viewed, and to provide localized content.  You may choose to decline cookies if your browser permits this function.  Please note that if you decline cookies, or remove an existing cookie, it may affect your browsing experience.

Our website uses Secure Socket Layer (SSL) encryption technology, an industry security standard for conducting secure online transactions.  We use SSL technology when you create an account with us to protect your personal information such as name, address, telephone number, and billing information including your credit card information. 

While we take reasonable, industry accepted security precautions to protect your personal information, we cannot guarantee and we make no representation or warranty against the theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by third parties.   By accessing and using our website, you waive any and all claims for loss or damage resulting from any such theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by third parties.
You can do your part to protect the information you provide to us by choosing a strong password which is known only to you and not disclosed or shared with anyone.

Your Orders

When you place an order for products, services, or gift cards through our site we will collect certain personally identifiable information from you necessary to complete your order including your email address, name, billing address, credit card number, name on card, expiration date, card verification number, and the shipping address the order is to be shipped to.  This information may be transmitted, processed and/or stored on servers outside of Canada.  As a result, your personal information may be accessible to law enforcement and regulatory agencies in accordance with the laws of these foreign jurisdictions. 

Satisfaction Guarantee

At Miracle 10 your satisfaction is very important to us. If, for any reasons, you are unsatisfied with your purchase, please visit our Return and Exchange Policy or contact us at info@miracle10.com to inquire.

Mailing Lists

The Miracle10.com website offers the ability to subscribe to newsletters which may offer products, services, or promotions based on your past purchase history or based on general browsing habits we feel may be of interest to you. You can opt out of these newsletters at any time by sending a requesting to be removed from our email list in an email sent to info@miracle10.com or by clearing the check box on the account information page.

External Site Links

For your convenience, our website may provide links to third party websites that are not controlled or owned by us.  A link between Miracle 10 and another website does not mean that we endorse, recommend, sponsor or approve any such website.  We offer these links as a courtesy only and are not responsible for their content or privacy policies.  We encourage you to exercise discretion in browsing the internet, and Miracle 10 makes no representation or warranty about the legality of any third party website.  Any such website is independent of Miracle 10, and Miracle 10 has no control over or responsibility for any information provided or activities undertaken by any such website.  Miracle 10 expressly disclaims any responsibility or liability for any damage, loss or injury arising out of the activities, products or services offered by any such website.

Advertising/Remarketing/ The Right to Opt Out

We use your information to display ads of our products or services from time to time. Third party vendors, including Google, utilize non-personal information about visitors of our website in order to display ads most relevant to them on other websites. This is known as "online behavioral advertising" or retargeting / remarketing. For example, a third party vendor such as Google would show you an ad of a product you have viewed on our website on other websites. Third party vendors, including Google use cookies to serve ads based on visitors' and customers' behaviour on the website such as page visits and purchases to be able to provide relevant information. Visitors of the website can opt out of the use of cookies by visiting Network Advertising Initiative.

Policy Changes

We reserve the right to change or modify this policy from time to time without prior notice.  We may add, change, or delete portions of the privacy policy to accommodate changes in our services, technological advancements, and legal developments.  When a change to the privacy policy occurs, we will post notifications throughout our website, including the home page. 

Correcting and Updating Your Information

You can update your personal information at anytime by logging in and visiting the Account Management page.  If you would like to delete your account, please contact us.  Please note that if your account has been deleted your prior order history will not be available should you decide to order Miracle10 products in the future.

Restrictions on Use

The Miracle10.com website is not intended for use by individuals under 13 years of age, and should not be used by them.  You agree that you will not use this website for any commercial or political purpose including, but not limited to, advertising, soliciting funds, collecting product prices or selling products.  You may not modify, reproduce, duplicate, copy, distribute, sell, resell, publish, licence, visit or otherwise exploit this website for any commercial purpose.  You further agree that you will not monitor, gather or copy the content of this website by using any robot, bot, spider, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind.

You agree that all content appearing on this website including, but not limited to, all trademarks,  trade names, graphics, images, text, audio clips, button icons, digital downloads, data compilation and computer software are the sole and exclusive property of Miracle 10, or its affiliate and/or associate companies,  and are protected by Canadian trademark and copyright laws.  You are granted permission to browse and use this website for your retail use only.  Any unauthorized use of this website, or any fraudulent, abusive or illegal use shall be grounds for termination of your use of this website.

Governing Law

Use of this website and each of the terms and conditions contained herein are governed by the laws of Canada and the province of Ontario therein.

Limited Availability & Pricing

In the event that a product is listed at an incorrect price point due to a typographical error or an error in pricing information received from our suppliers, Miracle 10 Cosmetics Inc. shall have the right to refuse or cancel any orders placed for that Product so listed at the incorrect price. Miracle 10 Cosmetics Inc. shall have the right to limit the number of items purchased through the website. Miracle 10 Cosmetics Inc. shall have the right to refuse or cancel any order whether or not the order has been confirmed and your Active Credit Card charged. If your Active Credit Card has already been charged for the purchase and your order is canceled, Miracle 10 Cosmetics Inc. shall immediately issue a credit to your Active Credit Card account in the amount of the charge. US exchange rates posted on the website will be monitored daily and may fluctuate as a result of a sudden change in the market.

Testimonials & Reviews

Miracle 10 Cosmetics Inc. permits website customers to submit product reviews through the website. By submitting a product review (testimonial), you irrevocably grant to Miracle 10 Cosmetics Inc. the right to use the reviews in any and all forms of marketing and promotional material, whether now known or hereinafter developed, including, without limitation, website publication, print advertisements (“ads”), online ads, television ads, radio ads, interactive media, as well as printed extracts and reproductions of any portion thereof, and for any and all other uses. You certify to Miracle 10 Cosmetics Inc. that everything you stated in the testimonial is true and an expression of your personal belief. You acknowledge and agree that: (a) at no time did Miracle 10 Cosmetics Inc. provide you with any consultation, advice or guidance with respect to the substance of the product review/testimonial. You understand and agree that the product review, in whole or in part, may be edited and/or dramatized, and that any part of the product review/testimonial may be used without compensation to you. You agree that no ad or other material incorporating or making reference to the product review/testimonial need be submitted to you for approval. Miracle 10 Cosmetics shall be without liability to you whatsoever for any distortion or illusionary effect resulting from its publication of the product review/testimonial. You expressly release Miracle 10 Cosmetics Inc. from any and all claims that you have or may have for breach of right of publicity, invasion of privacy, defamation, copyright infringement or any other claim or cause of action arising out of or in connection with any production, distribution, duplication, broadcast, exhibition, publication, ad or promotion utilizing or incorporating the product review/testimonial, or any other use of the product review/testimonial whatsoever. You acknowledge and agree that Miracle 10 Cosmetics Inc. shall not be liable for any causes of action or claims related to your decision to provide the products review/testimonial to Miracle 10 Cosmetics Inc.

Contest Rules and Regulations

ELIGIBILITY: No purchase necessary. Contest is open to all legal residents of Canada (excluding Quebec) who have reached the age of majority in their province/territory of residence at the time of entry, except employees or agents (and those with whom they are domiciled) of The Plastic Surgery Clinic Inc. and Miracle 10 Cosmetics Inc. (the "Sponsor"), its advertising and promotion agencies and the Contest Judges (collectively, "The Contest Parties"). The winner will be required to successfully answer a skill testing question.

HOW TO ENTER: 

Online: During the Contest Period, fill out a contest ballot. There is a limit of one (1) entry per e-mail address permitted during the Contest Period. For greater certainty, you may only use one (1) e-mail address to enter the Contest. If it is discovered that you attempted to obtain more than one (1) entry per e-mail address during the Contest Period, then you will be disqualified from the Contest and all of your entries will be void. Use of any automated system to enter is prohibited and will automatically result in disqualification. Entries will be rejected if they a) do not contain all requested information, and b) are not submitted and received during the Contest Period. All Qualified Eligible Entries received during the Contest Period will be entered into a random prize draw (see below).

THE PRIZE AND APPROXIMATE RETAIL VALUE: There will be ten prizes available to be won consisting of one Miracle 10 Deluxe Travel Collection (the "Prize"). The winners will be awarded a Miracle 10 Deluxe Travel Collection customized to their skintype. The Prize must be accepted as awarded and is not transferable or convertible to cash or credit. No substitutions will be made except at Sponsor's option. Sponsor reserves the right to substitute the Prize or any component thereof with a prize or prize component of equal or greater value, including, without limitation, but at Sponsor's sole discretion, a cash reward. Prize will only be awarded to the person whose email address/name appears on the entry form/ballot (as applicable).

PRIZE WINNER SELECTION: On November 4th, 2013 (the "Draw Date") in Toronto, Ontario at approximately 7:00 p.m. ET ten (10) Qualified Eligible Entry will be selected by random draw from among all Qualified Eligible Entries received during the Contest Period. The Sponsor will make three (3) attempts to contact the selected entrants by phone or email within ten (10) business days of the Draw Date (whichever occurs first), or there is a return of any notification as undeliverable, then the selected entrant will be disqualified and an alternate eligible entrant will be randomly selected from amongst the remaining eligible entries. Before being declared the winner, the selected entrant will be required to: (a) correctly answer a time limited mathematical skill testing question; and (b) sign and return within ten (10) business days of notification the Sponsor's declaration and release form confirming compliance with these Rules, acceptance of the Prize as awarded and releasing the Contest Parties and each of their respective officers, directors, agents, representatives, successors and assigned from any liability in connection with this Contest, the selected entrant's participation therein and/or awarding and use/misuse of the Prize or any portion thereof. If the selected entrant: (a) fails to correctly answer the skill testing question; or (b) fails to return the Contest documents within the specified time, then he/she will forfeit the Prize and an alternate eligible entrant will be randomly selected from amongst the remaining eligible entries.

GENERAL CONDITIONS: By entering the Contest and accepting the Prize, the selected entrant agrees to the publication, reproduction and/or other use of his/her name, address, voice, statements about the Contest and/or photography or other likeness without further notice or compensation, in any publicity or advertisement carried out by the Sponsor in any manner whatsoever, including, without limitation, print, broadcast or the Internet. All entries become the property of the Sponsor, which assumes no responsibility for lost, delayed, incomplete, illegible and/or misdirected entries. This Contest is subject to all applicable federal, provincial and municipal laws. The decisions of the Contest judges with respect to all aspects of this Contest are final and binding on all entrants without right of appeal, including, without limitation, any decisions regarding the eligibility/disqualification of entries. The Sponsor reserves the right to cancel or suspend this Contest, or to amend these Rules without prior notice or obligation, in the event of any accident, printing, administrative, or other error of any kind. By entering this Contest, each entrant expressly consents to the Sponsor, its agents and/or representatives, storing, s haring and using the personal information submitted with his/her entry only for the purpose of administering the Contest and in accordance with Sponsor's Privacy Policy unless the entrant otherwise agrees.

Loyalty Program (Glow Rewards Program) Terms and Conditions

ELIGIBILITY: No purchase necessary. Contest is open to all legal residents of Canada (excluding Quebec) who have reached the age of majority in their province/territory of residence at the time of entry, except employees or agents (and those with whom they are domiciled) of The Plastic Surgery Clinic Inc. and Miracle 10 Cosmetics Inc. (the "Sponsor"), its advertising and promotion agencies and the Contest Judges (collectively, "The Contest Parties"). The winner will be required to successfully answer a skill testing question.

HOW TO ENTER: 

Online: During the Contest Period, fill out a contest ballot. There is a limit of one (1) entry per e-mail address permitted during the Contest Period. For greater certainty, you may only use one (1) e-mail address to enter the Contest. If it is discovered that you attempted to obtain more than one (1) entry per e-mail address during the Contest Period, then you will be disqualified from the Contest and all of your entries will be void. Use of any automated system to enter is prohibited and will automatically result in disqualification. Entries will be rejected if they a) do not contain all requested information, and b) are not submitted and received during the Contest Period. All Qualified Eligible Entries received during the Contest Period will be entered into a random prize draw (see below).

Contact Us

Contact Form

Customer Service toll-free: 
1-877-515-8978

Mailing Address:
Miracle 10 Cosmetics Inc.
310 N Queen St, Suite 203
Toronto, ON, Canada
M9C 5K4